What the Review Harvesting Automation does
Reviews win contractor jobs. A homeowner choosing between two roofers picks the one with 80 recent five-star reviews over the one with nine. The problem is timing and follow-through — you finish the job, you mean to ask, and you never do. This feature runs the ask automatically, at the exact moment the homeowner is happiest.
- Post-job review sequence that fires when the job is marked complete.
- Asks at peak satisfaction — right after the walk-through, while the homeowner loves the result.
- Routes 5-star feedback public straight to your Google review link.
- Privately catches unhappy homeowners first, so you hear the complaint and fix it before it becomes a public one-star.
- Pulls reviews back to your site so your fresh five-star count shows up where prospects decide.
How it works under the hood
The review harvesting is a GoHighLevel workflow tied to your job-completion event.
- Trigger — a contact’s pipeline moves to “job complete” (or a completion tag is applied).
- Branch — the workflow sends a quick satisfaction check, then splits the path on the response: happy vs. unhappy.
- Action — happy homeowners get a direct Google review link with a one-tap prompt; unhappy ones get a private path that alerts your team to resolve it.
- Handoff — public reviews flow back to your website’s reviews section, and any flagged issue notifies your team for a personal follow-up.
The deck you were proud of
Before
You finish a great deck build, mean to ask for a review, get pulled onto the next job, and never send it — that thrilled homeowner leaves no review at all.
After
The day after sign-off, an automatic message catches them at peak happiness, they tap through, and you've got a fresh five-star review on Google by lunch.
What it’s NOT
- Not a fake or incentivized-review scheme — it asks real customers, it doesn’t buy stars.
- Not a review gate that hides feedback dishonestly — unhappy customers are routed to a private fix, not silenced.
- Not a one-time blast — it’s an ongoing, per-job sequence that compounds your review count.
- Not limited to Google in the logs — every response is recorded to the contact record.